FAQs

Answers to frequently asked questions.

• How much does it cost to distribute a press release using Medianet?
• How long should my press release headline be?
• How do I view the number of recipients within a Medianet list?
• Should I include an image or video with my press release?
• When is the best time of the week to send a press release?
• Are there additional charges to attach images to my press release?
• What are the supported media file formats and file size limits for press releases?
• Should I include contact details with my press release?
• Can I edit or cancel a press release that has been sent or is on hold?
• Can I set up templates for my press releases?
• When is the best time of the day to send a press release?
• When do contact export and distribution limits renew for Starter and Pro subscription plans?
• What does the ‘Writes About’ section mean on the Contacts Database?
• How many users can I add to my organisation's account?
• How do I grant admin rights to a user on my organisation’s account?
• How do I clear my browser cache?
• How do I perform a hard refresh of my browser?
• How do I deactivate a user on my organisation’s account?
• What is My Insights?